Registration is confirmed only upon receipt of payment (deposit or full course fee).

Payment processing fees (including Stripe fees) are non-refundable, except where required under the Australian Consumer Law. These fees are charged by third-party providers and are not retained by Sid Kothari Prosthodontics.

All cancellation requests must be submitted in writing via email.

More than 60 days before the course

• Refund of course fee paid, less the non-refundable deposit and payment processing fees; or
• Full course credit valid for 12 months.

30–60 days before the course

• 50% of the total course fee refundable (less payment processing fees); or
• Full course credit valid for 12 months.

Less than 30 days before the course

• No refund available.
• Transfer to another eligible participant permitted with written notice.
• A course credit may be considered at the organiser’s discretion.

Less than 14 days before the course

• No refund or credit available.
• Participant substitution permitted if arranged prior to the event.

Non-attendance without prior written notice does not entitle the participant to a refund or credit, except where required under the Australian Consumer Law.

One transfer per registration may be permitted within a 12-month period.

If transferring to a higher-value program, the difference in course fees is payable.

Sid Kothari Prosthodontics reserves the right to cancel, postpone, or reschedule a program due to circumstances beyond its reasonable control, including but not limited to:

• Minimum enrolment numbers not being met
• Venue unavailability
• Presenter illness
• Government restrictions
• Force majeure events

In such circumstances, participants will be offered:

• A full refund of course fees paid (less payment processing fees); or
• A full credit toward a future program.

To the extent permitted by law, Sid Kothari Prosthodontics is not responsible for travel, accommodation, or other incidental or consequential expenses incurred by participants.

Once the program has commenced:

• Fees are non-refundable, except as required under the Australian Consumer Law.
• Any agreed payment plan remains payable in accordance with the original terms.

Under the Australian Consumer Law, services are provided with statutory consumer guarantees.

If a service fails to meet a consumer guarantee, participants may be entitled to a remedy in accordance with the Australian Consumer Law.

This policy operates subject to those statutory rights.